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UDZUNGWA MOUNTAINS COLLEGE TRUST(UMCTO) COURSE GUIDE – 2020 – 2025 & BEYOND

TRAVEL COURSES (Tourism & Travel Agency Management) & OTHER SHORT COURSES;

  • Tour Operator/ Tour Planner/ Tour Company/ Tour Packager/ Tour Broker/ Wholesaler
  • Travel Agent
  • Tour Management/ Professional Tour Guiding / Tour Directing
  • Fares & Ticketing (Primary level).
  • Fares & Ticketing (Advanced level).

OTHER SHORT COURSES;

  • Travel Agency Techniques( Foundation Level)
  • Travel Agency Techniques( Consultant Level )
  • Travel Agency Techniques ( Management Level )
  • Cabin Crew
  • Supervisory Management in Organizations
  • Customer Care
  1. INFORMATION TECHNOLOGY
  • IT Career Starter
  • Introduction to Computer Programming
  • PC Basics
  • Microsoft office specialist (MOS) 2000
  • Microsoft Office Specialist (MOS)XP
  • PC Repair and Upgrading
  • Microsoft Visual Basic NET- Web Development
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Solution Developer (MCSD)
  • Web Page Designer;
  1. ARTS, DESIGN & CREATIVE WRITING (CREATIVE SKILLS)
  • Writing Books for Children
  • Writing for the Web
  • Freelance Journalism ( Uandishi wa Habari Pamoja na Utangazaji)
  • Short Story Writing
  • Dressmaking
  • City & Guilds Fashion
  • Pattern Cutting & Design
  1. FOOD INDUSTRY (FOOD TECHNOLOGY) & OTHER SHORT COURSES;
  • Food Technologist
  • Skills in Food Technology
  • Food Science & Design

OTHER SHORT COURSES;

  • Cake Making & Decoration
  • Kitchen Operation Techniques
  • Pastry & Bakery Techniques
  • Kitchen Management
  • Bar Operation Techniques
  • Bar & Wine Knowledge
  • Food & Beverage Service Supervision
  • Banqueting & Events Management
  • Housekeeping Techniques
  • Laundry & Dry Clearing Operations
  • Front Desk Techniques
  • Opera Information Systems
  • Managing Technology in the Hospitality Industry
  • Hospitality Facilities Management & Design
  • Training and Development for the Hospitality Industry
  • Supervision in the Hospitality Industry
  • Managing Hospitality Human Resources
  • Hotel & Restaurant Accounting
  • Hospitality Revenue Management
  • Convention Management & Service
  • Hospitality Sales & Marketing
  • Leadership & Management in the Hospitality Industry
  • Purchasing for Food Service Operations
  • Planning & Control in Food and Beverage Operations
  • Managing Service in Food & Beverage Operations
  • Managing Beverage Operations
  • Management of Food & Beverage Operations
  • Food Safety
  • World of Resorts from Development  to Management
  • Managing Housekeeping Operations
  • Managing Front Office Operations
  • Hospitality Today
  • Contemporary Club Management
  • Conference & Events Management
  1. LEISURE & GENERAL INTEREST
  • How to invest successfully
  • Counseling skills
  • Practical Parenting
  • Psychology
  • Child Psychology
  • Child Day Care (EARLY CHILDHOOD DEVELOPMENT/EDUCATION )
  • Adult Psychology
  • Beauty Care & Personality
  • Fitness & Nutrition
  • Sports Psychology
  • Fitness Instructor
  1. PERSONNEL MANAGEMENT
  • People Management & Development
  • Certificate in Personnel Practice
  • Personnel Management
  1. BUSINESS SKILLS
  • Training People
  • Writing Skills for Business
  • Time Management
  • Running Effective Meetings
  • Problem Solving & Decision Making
  • Leadership & Motivation.
  • Introduction to Information Technology.
  • Employment & the Law.
  • Effective Supervision.
  • Effective Office Management/ Office Management & Administration
  • Build & Improve Customer Care.

 

  1. BUSINESS MANAGEMENT & ADMINISTRATION/ BUSINESS EDUCATION
  • Business Management.
  • Hospitality Management (Hotel Operations & Management).
  • Personnel Management.
  • Starting Your Own Business/ Business Start – UP & Development
  • Understanding the Internet for Business.
  • Entrepreneurship Skills & Management
  • Business Skills
  • Accounting & Finance/ Accounting & Finance in Business & Management
  • Business Computing
  • Clearing & Forwarding
  • Human Resource Management/ Personnel Management
  • Marketing & Sales Management/ Sales Management & Marketing
  • Public Administration & Management
  • Procurement & Supplies Management
  • Secretarial & Office Administration/ Administrative – PA – Secretarial Duties
  • Stores Management/ Stores Management & Stock Control
  • Records Management
  • Project Planning & Management
  • Micro Finance Management
  1. MARKETING

Course includes;

  • An introduction to marketing.
  • The Marketing Mix.
  • The Marketing Department – Key Relationships.
  • The Promotional Mix.
  • The Importance of the Customer.
  • Marketing Related Activities.
  1. ADVERTISING

Course includes;

  • The Nature of Advertising.
  • The Advertiser.
  • The Advertising Agency.
  • The Media Owner.
  • Creative Advertising.
  • Other Related Activities.
  1. PUBLIC RELATIONS

Course includes;

  • The Nature of Public Relations.
  • The Organization of Public Relations.
  • The Conduct of Public Relations.
  • The Media of Public Relations.
  • Ancillary Services.
  1. CERTIFICATE IN MARKETING

This course is designed to provide you with all the key, fundamental skills required by marketing personnel – as well as preparing you for the modular examination for the UMCTO certificate in marketing. The course consists of the following modules;

  • Marketing Fundamentals.
  • Marketing Environment.
  • Customer Communications.
  • Marketing in Practice.
  1. SELLING & SALES MANAGEMENT

Course includes;

  • The Practical Selling Function.
  • Sales Force Strategy.
  • Response Activities.
  • Sales Management.
  • Style, Performance and Control.
  • Organization, Recruitment and Training.
  • Planning & Monitoring.
  1. ADVANCED CERTIFICATE IN MARKETING

The advanced certificate course is designed to provide you with further skills and knowledge in management and marketing, as well as preparing you for the modular examination for the UMCTO Advanced Certificate in Marketing. The course consists of the following modules;

  • Marketing Operations.
  • The Marketing Customer Interface.
  • Management Information for Marketing Decisions.
  • Effective Management for Marketing.
  1. INTERNATIONAL LANGUAGES
  2. ENGLISH LANGUAGE
  • How are your communication skills? In almost any career you may decide upon, you will have a distinct advantage if you have a strong ability to express yourself in written and spoken English. It is the language the world conducts business in, after all. You will learn about the use of language in both the past and present, and explore how language is used in various situations. Your course will cover the following modules;

 

  • Textual Commentary.
  • Desk study.
  • The language of the media.
  • Varieties of English.
  • Spoken or written study.
  • Editorial and Language Topics.

 

  1. FRENCH
  • In the current climate of corporate globalization, a second language will not only be an asset to you in the career market, but may well be a necessity in future. Studying a foreign language is fun, and UMCTO language courses have been designed so that you get plenty of conversational practice. You will also receive FREE AUDIO cassettes or CDs with your study pack when you enroll. Your course will cover the following modules;
  • Young People Today.
  • Aspects of Society.
  • People and Society.
  • Contemporary Issues.
  • The Cultural and Social Language in focus.
  • Yesterday, Today and Tomorrow.

 

  1. OTHER INTERNATIONAL LANGUAGES
  • Includes, Spanish, German, Italian, and so many others.

 

GENERAL COURSES;

  • Certificate & Diploma in Food and Beverage Operations Management
  • Certificate in Hospitality Management ( Spa Operations )
  • Presentation Skills for the Business Professional
  • Retail Management for Spas
  • Financial Management for Spas

 

SPECIALISATION PROGRAMMES;

  • Accounting & Financial Management Specialisation
  • Spa Management Specialisation
  • Rooms Division Specialisation
  • Food & Beverage Specialisation
  • Club Management Specialisation
  • Hospitality Management
  • Food & Beverage Management
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